ER improvement: Effective & efficient

Photo courtesy Hopi Health Care Center
Hopi Health Care Center renovations are now under way.

Photo courtesy Hopi Health Care Center <BR><BR> Hopi Health Care Center renovations are now under way.

POLACCA -- In order to improve community access to the emergency room, the Hopi Health Care Center will be under renovation through October 2005. The Emergency Department Improvement project has resumed, after it was put on hold to prepare and perform the June, Joint Commission on Accreditation of Healthcare Organizations (JCAHO) survey.

As a means to ensure that a more effective and improved quality of health care is administered to patients, the Emergency Department Improvements project is designed to enforce efficiency so that emergency access, medical services and patient registration are available 24 hours a day.

Emergency services will continue to be provided by the Hopi Health Care Center for the community during the renovation and the EMS ambulances will continue to have direct entrance to the Emergency Department when needed.

Emergency Department patients will need to enter the west side (employee entrance) of the Health Care Center where a receptionist will help assist patients and visitors. Patient emergency parking is also relocated to the west side of HHCC, which is to be shared with the staff. Signage has been posted to help with traffic control.

"It is important for the community to give us feed back and to ask questions," said Debra Heiberger Clinical Nurse supervisor for the Hopi Health Care Center. "It is only because of this feedback that we are able to provide better heath care for the people of Hopi."

Heiberger further emphasized that through continued patient input the Hopi Health Care center has been able to institute other improvement programs like the Emergency Department Improvement Project that in the end would benefit not only the patients but the community as a whole.


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